Event End Time: 1:22 pm
Issue: Database servers experienced high load.
At 12:30 pm database servers was experiencing heavy load. Due to a scheduling modification of a nightly update process the process started mid-day and added heavy load to several databases.
At 12:30 pm the issue was reported to the Eduphoria Infrastructure team to investigate and end processes.
At 12:49 pm the database performance improved drastically. The infrastructure team began inspecting the server to verify performance was back to ideal range.
At 1:06 pm the Eduphoria Infrastructure team began to remove additional processes still impeding optimal performance.
At 1:22 pm the Eduphoria Infrastructure team confirmed all databases had reached optimal performance.