When a test includes items from an unlicensed item bank, the content of those items will not be visible to the user, and in their place, a message will be displayed letting the user know that the item is from an unlicensed bank.
When tests include unlicensed items, users will not be able to print or administer the assessment, until one of the following is completed:
- Unlicensed items are removed from the test
- Unlicensed items are replaced with new questions/resources
- Specific item bank license is renewed
See below for steps to identify the bank the item belongs to in order to resolve one of the above processes.
On the Questions tab, click the green Edit pencil for any unlicensed item.
In the window that appears, the name of the item bank will be in the upper-right corner.
In the Questions view, all unlicensed items will display the bank name.