Impersonating users can be used for troubleshooting issues on all Eduphoria apps.
Note: Only users with the specific impersonation right granted in System Management can impersonate other users in Eduphoria. Learn more here.
To impersonate a user support purposes, follow the steps below:
- Go the Applications Home page.
- Select Impersonate
- Type or paste the user's email address or Student ID into the text field.
- Select the Impersonate button. (Hitting Enter or Return on your keyboard will not submit the name for impersonation.)
- To end impersonation, log out as that user.
If your district has users who could assist in troubleshooting but are not classroom teachers, assign that user the Campus Administrator right in System Management.
Get more information about roles and rights, or more information about impersonating students to troubleshoot online testing support.
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