Issue: Interruptions to Aware Online Testing as a result of Redis failover.
Event 1 Start Time: 2022-03-29, 7:15am CST
Event 1 End Time: 2022-03-29, 8:45am CST
Event 2 Start Time: 2022-03-29, ~9:40am CST
Event 2 End Time: 2022-03-29, ~10:05am CST
After investigation, the following was determined:
- Redis (caching provider) experienced failover.
- After failover, Aware Online Testing could not access Redis.
Immediate next steps taken by Eduphoria:
- Add monitoring and self-healing capabilities for Redis failovers.